Torbay Insurance Broker continues to go from strength to strength as it announces major investment in its digital infrastructure.
Occupying the former Careers Centre on Union Street and without external signage, you may be forgiven for not having heard of Riviera Insurance. However, lack of visibility is not affecting the ambitious expansion plans of this local business.
The brainchild of Kevin Davies, formerly of Torbay’s Bryce Owen Davies Brokerage, Riviera Insurance launched with just two staff members in the spring of 2016, subsequently experiencing rapid growth. A team of 22 now occupies over 4,000 square feet of office space with their sister company, All Sport Insurance Services.
The enterprise has recently launched a rebranded website, riviera-insurance.co.uk, and have today announced a major investment in the company’s digital infrastructure, making the move from existing software provider CDL to insurance powerhouse Open Gi.
When asked what the secret to success is, Managing Director Kevin Davies comments, ‘
It is extremely important to be reactive in ever-changing markets,
Riviera establishes opportunities for our clients away from the internet; we also pride ourselves on being a one-stop shop where good old-fashioned service is at the heart of all we do.
Investment in the new ‘Core Cloud’ operating system will provide Riviera Insurance with greater flexibility and increased operational effectiveness; allowing more internal processes to be automated and allowing an expanding portfolio of products to be offered.
Davies adds that
We are really excited to develop the business and are proud to be able to add value to the high street and the people of Torbay.